Staff
CYNTHIA SCHWAB
Cynthia Schwab, daughter of the founder Howard Caffey, has been with the company since its inception in 1975. Cyndi attended Delta College, while working, focusing on business and accounting. After working in every position, Cyndi became President in 1980.
Cyndi expanded the company from 5 vehicles to its current compliment of over 70, covering Michigan, Ohio and other states, and employing over 100 people with three strategic and key locations.
Cyndi enjoys spending time with family, including three daughters and three grandchildren, along with traveling, cooking, gardening, sewing and scrapbooking.
TIM WEHRMAN
Tim began work at SOS Express in 2004 and serves as Director of Finance and Administration, overseeing all finance, human resources and administrative functions.
He came to SOS Express with over 10 years of experience in various finance and management capacities in the forestry equipment, education and medical fields. He earned a BBA from Northwood University and a MBA from Central Michigan University.
His hobbies include college basketball, college football and golf. He is married and has 1 son.
TODD DICKERT
Todd began work at SOS Express in 2004 and serves as Director of Operations, overseeing operations of the Livonia, Lansing and Saginaw offices.
He came to SOS Express with 13 years of retail experience at Meijer Distribution Center. While there, he spent 10 of those years in system and operations management overseeing the receiving and shipping operations.
His hobbies include hockey, fishing, camping, golf, and travel. He is married with 4 kids.
PAM HAENLEIN
Pam has worked for SOS Express for 25 years. She currently holds the position of Corporate Office Administrator. Her job duties consist of payroll, human resources, billing and accounts receivable, although she has performed many other functions for the company over the years.
She and her husband enjoy flower gardening, concerts, nature and the outdoors and spending time with their family. She enjoys her fellow co-workers and all of the many, many friends she has made over the years.
JEFF KLEI
Jeff began work at SOS Express in 2009 and serves as the Corporate IT Administrator, overseeing all the computer-related needs of the organization. He came to SOS Express with 10+ years of experience in Networking, System Administration, and End-User Support. He earned a BBA at Davenport University in Network Management using Cisco. A single father of twin teen boys, he spends most of his free time at their high school sports activities (Cross-country, Diving, Pole Vaulting, School band) and volunteers helping the teams as needed. He likes to camp, hunt, kayak, bike, and throws on a dart league.
DON KNAPP, JR.
Don started as a courier for SOS Express in 1988. In 1994, he became a manager and is now the Northern Regional Administrator, overseeing the operations of the Saginaw office. He takes pride in doing a good job and knows how to help customers. His job responsibilities also include dispatching, scheduling routes and setting up specials.
He is married and has 1 daughter. He enjoys camping with family, bowling, riding bikes, being outdoors and especially enjoys off-road riding in their jeep and on 4-wheelers.
DENNIS DE BOL
Dennis joined SOS Express in early 2005 and now serves as Shift Supervisor in the Livonia office working the night shift. Prior to coming to SOS Express Dennis has worked in a number of different fields including 2 years as Vice President & Secretary Treasurer of Penn-Hurst Distributing, 20 years as Convention Manager for MDG, 5 years with Warehouse Club serving as Security Supervisor or Inventory Auditor.
He has been married for over 20 years and has 1 daughter attending Grand Valley State University. Some of his interests include golf, reading, sports and games in general (he is a self-proclaimed “games nut” and at one time owned over 2,000 boardgames) and also enjoys spending time with his wife Kim..
JEFF DAVIS
Jeff came to SOS Express in 2000 and holds the position of Shift Supervisor for the Livonia office, working the day shift. Prior to coming to SOS Express, Jeff worked for 7 years for Comerica Bank in their transportation department and also as a driver in the limousine industry.
Jeff’s hobbies include bowling, video games and pro football and basketball.
JOHN PASSENO
John came to SOS Express in 1999 after 21 years at Michigan National Bank serving in various capacities in the stock room and mail service departments. He started at SOS Express as a courier/driver and advanced into his current position of Shift Supervisor for the Livonia office, working the evening shift, in 2000. Prior to his time at Michigan National, he worked for 5 years in the medical field as a central services manager for an area hospital.
He is a veteran of 3 years in the United States Army including a tour of duty in Vietnam, after which he pursued an education at Oakland Community College.
His interests and hobbies include nature and wood crafts. John is also a firm believer in the Art of Positive Thinking.
